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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linnea Perez

August 25, 2025

5  out of  5
rating by Linnea Perez
"Love Elizabeth Cardenas State Farm!! Thank you Victoria for your recent help! Definitely recommend."
We responded:
"Thanks Linnea for your five star review. Both Victoria and myself appreciate it! Elizabeth Cardenas, State Farm agent "
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Deborah Branson

August 15, 2025

5  out of  5
rating by Deborah Branson
"I just got a new car and I called my State Farm office and they quickly insured my new vechicle . Very prompt and courteous. I went into office to explore options. Had a wonderful visit and made a few changes and gained valuable info. I totally reccomend to anyone..especially if u r approaching retirement age like me. I had a coffee and Elizabeth and staff so efficient and easy to talk to. Thanks again!"
We responded:
"Deborah, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Ao O

August 13, 2025

5  out of  5
rating by Ao O
"Bre Parr and the team at the Cardenas State Farm office are fantastic! Thank you for all your help managing our fleets for each location!"
We responded:
"Thank you so much for giving Bre a five star review, she has been working diligently on the backend on your fleets. Elizabeth Cardenas, State farm Agent "
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Sondra Fackler

August 12, 2025

5  out of  5
rating by Sondra Fackler
"Thank you so much Victoria, For your suggestion with my jeep... you rock !!!! - Sam & Sondra"
We responded:
"Glad Victoria was able to assist on the right recommendation for your Jeep vehicle! Elizabeth Cardenas, State Farm Agent "
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Raeanne Leach

July 24, 2025

5  out of  5
rating by Raeanne Leach
"She was so very helpful 👍"
We responded:
"Thank you for your five star review, we appreciate your business! "
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fabi martinez

June 30, 2025

5  out of  5
rating by fabi martinez
"Rance Brown Was amazing gave us a good deal and helped us so much with car and life insurance definetly going to recommend"
We responded:
"Glad you were able to get the assistance you needed on your auto, and more importantly your life insurance. Thanks for choosing our office! Elizabeth Cardenas, State Farm Agent"
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Trevor Carlisle

June 28, 2025

5  out of  5
rating by Trevor Carlisle
"The level of customer service provided at Elizabeth Lehr's office is outstanding. Specifically (Lacey) She went well out of her way to help me when it was not necessary at all. Client for life because of the quality customer service. It may be a large company, but they still provide that local touch"
We responded:
"Thanks for the fantastic five star review Trevor! I know Lacey really prides herself in her helpfulness. We are definitely our own local company, owned and serviced by hard working individuals like Lacey and the team. We look forward to continuing to serve you! Elizabeth Cardenas, State Agent"
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Thomas Jones

June 27, 2025

5  out of  5
rating by Thomas Jones
"Rance B. helped me getting the best rate for what I needed."
We responded:
"Thanks Thomas-so glad you got what you needed! Elizabeth Cardenas, State Farm Agent "
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joshua Hubscher

June 17, 2025

5  out of  5
rating by joshua Hubscher
"A great representative of their company, their customer service and skill set made my experience free of hardship"
We responded:
"Free for hardship is the goal! Thanks for the five star review "
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Esmeralda Gonzalez

June 14, 2025

5  out of  5
rating by Esmeralda Gonzalez
"Mr.Brown was very professional and he was very helpful."
We responded:
"Thank you Esmeralda! "
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Christina Morales

June 10, 2025

5  out of  5
rating by Christina Morales
"Victoria was very kind and helpful."
We responded:
"Thanks Christina for your five star review. Victoria says thank you! "
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Taly Juarez

June 6, 2025

5  out of  5
rating by Taly Juarez
"Liz was helpful, knowledgeable and detailed. She answered all my questions and called me right away. I appreciate her help and patience. Thank you Liz! 👏🏼"
We responded:
"Liz sure appreciated to hear all the nice things you said Taly. Glad she was helpful and communicative. Elizabeth Cardenas, State Farm Agent "
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Eddie Wester

June 5, 2025

5  out of  5
rating by Eddie Wester
"I could not ask for better help. Thank you"
We responded:
"Thank you for your five star review Eddie. Glad we helped! "
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Debbie Fimbres

June 5, 2025

5  out of  5
rating by Debbie Fimbres
"State Farm has been treating me good for the past couple of years and Victoria has been so helpful with my policy"
We responded:
"Thank you for the review Debbie. Happy to hear Victoria has been helpful. Elizabeth Cardenas, State Farm Agent "
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Oscar “life after deportation” Cimota

June 5, 2025

5  out of  5
rating by Oscar “life after deportation” Cimota
"Dance was great! So easy and comfortable doing everything over the phone."
We responded:
"Glad everything was great Oscar, easy is key! Thank you for taking the time to leave a five star review of the agency. Elizabeth Cardenas, State Farm agent"
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Brianna Nicole

June 2, 2025

5  out of  5
rating by Brianna Nicole
"Range and Britanee were super helpful!"
We responded:
"So glad the team was able to assist you Brianna. One of our favorite team members has the same name! We will contact you soon to make sure you’re enabled online and on the app! Elizabeth Cardenas, State Farm Agent"
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DeAndre Pierce

May 9, 2025

5  out of  5
rating by DeAndre Pierce
"While I wasn’t looking to switch my car insurance, I needed to do and never got around to it. Rance Brown randomly called me and quoted me such a great deal I couldn’t pass up. Not only am I saving $30 each month, road side assistance was added which I didn’t have before and health supplement support which I never knew I needed. It all sounded too good to be true, but once Rance sent the declaration invoice, i immediately hoped on it. I’m beyond thankful for his call. I am Very pleased! If anyone needs a better insurance company or at least a quote, please give Rance a try. Now I can actually say “ Like a good neighbor State Farm is there”!"
We responded:
"DeAndre, what a great review, you are quite the wordsmith! Roadside assistance is great, make sure you have the State Farm app downloaded to get the full benefit of it! Also, if you ever seek medical attention for an accident inside or outside of your vehicle…you are right, the health supplemental is the way to go..and our customer care team will help you with your claim to get you paid directly of your visit. Thanks for joining my agency-we look forward to many years helping you! Elizabeth Cardenas, State Farm Agent "
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Remy LeVine

May 4, 2025

5  out of  5
rating by Remy LeVine
"I have been working with State Farm and specifically this office for over 10 years now. They have assisted me with all kinds of insurance plans and I currently have 5 with them now. The team is very responsive and always able to get me what i need in a short period of time. This is a great team for anyone looking for excellent insurance and an even better support system to go along with it. I want to personally thank Bre Parr who has been my account manager for the bulk of my time with this office. She is excellent at what she does and I look forward to working with her for years to come."
We responded:
"Thank you for the wonderful review, Remy! Crystal is a fantastic asset to our team and we’re happy to hear they were able to help you with your insurance needs. We hope we’ll be able to help you fulfill your insurance needs for years to come!"
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Biviana Quintana

May 3, 2025

5  out of  5
rating by Biviana Quintana
"Rance Brown did an absolutely amazing job helping me with my insurance needs. He was professional, knowledgeable, and incredibly patient, taking the time to explain every detail and ensure I felt confident in my choices. His responsiveness and dedication made the entire process smooth and stress-free. It’s clear he genuinely cares about his clients and goes above and beyond to provide exceptional service. I highly recommend Rance to anyone looking for a trustworthy and reliable State Farm agent."
We responded:
"Thank you so much for your five star review highlighting Rance Brown and his mission to help people understand their insurance. He really does care, and doesn’t want people to feel like “just another number at a 1-800 company”. I am confident once you meet the customer care team you will feel the same way about them too. Thanks for coming on board! Elizabeth Cardenas, Agent"
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luis chavez

April 30, 2025

5  out of  5
rating by luis chavez
"Rance Brown amazing customer service and Answered all my questions"
We responded:
"Glad he was able to answer all your questions Luis! Elizabeth Cardenas, State Farm Agent "
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Traci Holmes

April 30, 2025

5  out of  5
rating by Traci Holmes
"I would highly recommend this State Farm office! Rance is always there to help with any questions or changes. He listens to what you need and explains what all of your options are so you get the policy you need. I couldn't ask for a better agent."
We responded:
"Thank you, Traci, for the amazing review! Our team works hard to provide a great insurance experience in Bakersfield and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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timothy holmes

April 30, 2025

5  out of  5
rating by timothy holmes
"Rance brown is a grate insurance sals me he help me out my car insurance"
We responded:
"Glad you were able to get help with your car insurance Timothy, our customer service team will provide you that same great experience! Elizabeth Cardenas, State Farm Agent "
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xQ Mars

April 30, 2025

5  out of  5
rating by xQ Mars
"Just switched to state farm not to long again and i got to say rance is the man! helped me out so much and anytime I have any questions he’s got me!"
We responded:
"Rance has got your back for sure! As does the rest of our awesome team, thanks for coming on board! Elizabeth Cardenas, State Farm agent "
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Holly Huish

April 30, 2025

5  out of  5
rating by Holly Huish
"Rance Brown"
We responded:
"Rance is great! "
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Juan Aranda

April 30, 2025

5  out of  5
rating by Juan Aranda
"Rance was generous and friendly and very very helpful and explains details have a lot to offer thank you very much"
We responded:
"Appreciate the five star review Juan, it helps Rance to hear what a great job he is doing explaining the details. And helps me as the agent to know he is going above and beyond! Elizabeth Cardenas, State Farm agent "